IT Help Desk Technician — CompTIA A+ in 8 weeks.
Troubleshoot hardware, software, and networks. Prepare for CompTIA A+ Core 1 and Core 2. A 4-Star Indiana Top Job. Free with WIOA or Next Level Jobs funding.
- Free with WIOA + Next Level Jobs
- CompTIA A+ Core 1 + Core 2
- 4-Star Indiana Top Job
- IT support pay $38K–$52K
IT Help Desk Technician
Troubleshoot hardware, software, and networks. Prepare for CompTIA A+ in 8 weeks and launch your IT career.
Delivered directly by Elevate for Humanity.
$2,800
Workforce Innovation and Opportunity Act — covers tuition for eligible Indiana residents through WorkOne.
Indiana state grant covering tuition for high-demand programs. Eligibility determined through WorkOne.
Indiana Manpower Placement and Comprehensive Training — pays for training at no cost to current SNAP or TANF recipients. Contact FSSA at 800-403-0864 (press 3) or ask your DFR eligibility worker for a referral.
Flexible payment plans, BNPL options (Klarna, Afterpay, Zip), and income-share available.
New Applicant
Apply NowTalk to an AdvisorView Course Details →Full Workforce Pathway
Built for agency deployment: intake to wage outcome in one system.
Step 1
Eligibility & Intake
Funding and readiness screening to start the right track immediately.
Step 2
Training & Assessments
Structured modules, lessons, and checkpoints in a tracked LMS path.
Step 3
Credential
Industry credential completion plus verifiable training records.
Step 4
Employer Placement
Placement support through named employer partners and matching workflow.
Step 5
Wage Outcome
Target entry wages aligned to $38,000–$72,000.
What You'll Learn
Full curriculum broken down by module. Every topic is covered in class and assessed before you advance.
PC Hardware & Assembly
- ·Motherboards, CPUs, RAM, storage
- ·Power supplies and peripherals
- ·BIOS/UEFI configuration
- ·Component compatibility
Operating Systems
- ·Windows 10/11 installation and configuration
- ·macOS and Linux basics
- ·Command-line tools (CMD, PowerShell, Terminal)
- ·OS troubleshooting
Networking
- ·TCP/IP, DNS, DHCP
- ·Wireless networking
- ·Network troubleshooting tools
- ·VPN and remote access
Security
- ·Malware identification and removal
- ·Firewall and antivirus configuration
- ·Physical security and social engineering
- ·Data backup and recovery
Help Desk Operations
- ·Ticketing systems (ServiceNow, Jira)
- ·SLA management
- ·Customer communication
- ·Escalation procedures
How You Can Start
Choose the path that fits your situation.
There's a path to enrollment whether you qualify for funding or not. We'll help you figure out which one.
Workforce-Funded Training
Must reside in Indiana
Federal and Indiana state workforce funding may cover 100% of tuition, books, and exam fees for eligible Indiana residents. We help you apply for every option you qualify for.
Free to apply · no payment today · takes 2 minutes
Self-Pay — All States
$2,800tuition
Enroll immediately without waiting for funding approval. Payment plans, BNPL (Klarna, Afterpay, Zip), and income-share options available.
Not in Indiana or not currently funding-eligible? Talk to an advisor about self-pay and payment plan options — we'll map the right next step in about 10 minutes.
Next Step
For WIOA-eligible and apprenticeship pathway applicants, the next step may require Indiana Career Connect.
Employer Proof & Placement Pipeline
This pathway is aligned to active hiring demand. Placement follows intake profile matching, employer-ready credential completion, and supported introductions.
Named Employer Partners
- Resultant
- KAR Global
- Roche Diagnostics
- Indiana University Health IT
Placement Pipeline
- Intake profile maps learner goals, schedule, and funding pathway.
- Training milestones and credentials are tracked to completion.
- Employer introductions are prioritized for interview-ready graduates.
- Placement support continues through first wage outcome reporting window.
Start Your IT Help Desk Technician Journey
Free to apply · No payment required · An advisor will contact you within 1 business day
Ready to Start Your IT Help Desk Technician Career?
WIOA and Next Level Jobs funding available for eligible Indiana residents. You must qualify — eligibility is not guaranteed. Self-pay options available.
Your path from application to career
Apply
2–3 min form
Approved
24–48 hrs
Enrolled
Advisor call
Trained
Program runs
Placed
Career launch